Project preparation · Singapore
Describe the work before choosing the software.
One recent example can show where time is lost, information is entered twice or a decision becomes difficult to follow.
Show what happens today
Identify the person starting the task, each tool used, the required approval and where the final record belongs. Include the exceptions staff currently handle by hand.
Compare the options
Check whether the process can improve with an existing product or a supported connection. A custom tool should address a clear remaining need that your organisation can maintain.
Name the decision owners
Agree the people responsible for the task, business rules, data, security, finance and acceptance. If invoicing or a specialist requirement is involved, bring the responsible provider or reviewer into the discussion.
Choose a useful first release
State what a person should be able to finish and what evidence would show improvement. Agree review times, a deadline, handover and support before extending the work.
The official starting points include SMEs Go Digital and other planning resources. Send a short workflow description to begin.